Web Test 360°: your website needs regular check-ups too
A website can seem to work normally and still have incidents or technical issues worth reviewing.
With Web Test 360° you can ask about monitoring options, receive alerts about certain problems and find out which parts of your website are worth improving.
Designed for small businesses, freelancers and SMEs
Web Test 360° is a technical monitoring, incident alert and preventive review service. You can request it whether HELPRO manages your website, another provider looks after it, or you run it yourself.
We don't start from a fixed package: we study your website, explain which checks are feasible and put together a tailored proposal.
What we can check
These are the areas we can look at. Depending on your website, we will tell you which ones are feasible and how they would be done.
- Website availabilityAccessibility checks and alerts when outages or abnormal responses are detected.External tool
- SSL certificate and HTTPSChecking the certificate and its expiry date where the available tools allow it.External tool
- Domain and renewalsReviewing expiry dates where they can be verified, to help prevent oversights.Where verifiable
- Forms and contact channelsReviewing links, WhatsApp buttons, phone numbers and forms. Checking that submissions actually arrive needs a specific set-up that is assessed separately.Additional set-up · manual review
- Performance and technical errorsReviewing certain indicators of loading speed, accessibility and operation.External tool · manual review
- Updates and basic securityChecking certain security indicators, versions or updates where this can be done reliably and with your authorisation.Authorised access · manual review
- Alerts and reportsAlerts, periodic summaries and recommendations. Frequency and scope depend on the arrangement agreed.Depends on agreed scope
- Help with incidentsYou can ask for help to analyse or resolve a problem, depending on the service agreed.Depends on agreed service
Each label shows what the check needs: external tools, additional set-up, authorised access or manual review. Nothing is switched on without your prior agreement.
Website security, calmly and without scaremongering
A website that works is not always fully up to date. Reviewing certain technical aspects and keeping up with security notices helps identify possible improvements before a problem affects the business.
Depending on the characteristics of each website, certain security indicators, updates and configurations can be reviewed.
Web Test 360° is not an antivirus, does not detect every vulnerability and does not replace a professional cybersecurity audit. If you need a deeper review, see our cybersecurity audit service.
How it works
- Tell us about your websiteYou give us your website address and what concerns you.
- We study your caseWe look at the technical characteristics and needs of your site.
- We present a proposalWe explain which checks we can offer and suggest a tailored option.
- You define the follow-upIf you accept the proposal, before we begin we will agree the monitoring, alerts, reports and support included.
Requesting information does not oblige you to sign up.
Frequently asked questions
Can I use Web Test 360° if another company manages my website?
Yes, in principle. Many checks are based on what is visible from the outside, as any visitor would see it. If something more were needed, we would explain what and you would decide. Some incidents may need your provider to step in.
What aspects of my website can be checked?
Depending on the case: availability, SSL certificate, domain dates where verifiable, links and contact channels, performance, technical errors and basic indicators of security and updates. Before starting, we will tell you which are feasible on your website.
How would I receive the alerts?
We agree the channel with you (for example email or WhatsApp) and the frequency of alerts and reports, which depend on the arrangement chosen. None is switched on without your prior agreement.
Can I ask for help or repairs when an incident appears?
You can ask for help to analyse or resolve a problem, depending on the service we agree. Before starting we will explain what it includes and what would need a separate quote.
Do I have to give you access to my hosting?
Not to begin with, and we will never ask for passwords through the form. Some deeper checks might need authorised access; we would only discuss it with you, securely and with your express consent.
Does the service guarantee there will be no attacks or outages?
No. No service can guarantee that. Web Test 360° aims to help you spot certain problems sooner and know what is worth improving, but it does not by itself prevent attacks or outages, nor does it replace the security measures of your website and hosting.
Request information, no obligation
Tell us which website you have and what concerns you. Please do not include passwords or access details in this form.
No obligation
Prefer to talk it over directly?
This service is part of our digital solutions for businesses in Tarragona. If you also need someone to keep your website updated, see web maintenance.
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