Human Risk Manager for Businesses in Tarragona

Practical training, clear protocols and safe AI use so your team can spot fraud, look after information and act in time.

What the Human Risk Manager involves

Many security problems don't start with a technical failure but with a person: a fake email that looks real, an invoice with a changed IBAN, a shared password or a contract pasted into an AI tool. HELPRO's Human Risk Manager helps your business reduce that risk with plain-language training, practical exercises and simple procedures the whole team can apply.

It complements the cybersecurity audit and computer and device protection: they review the technical side; this service works with people.

This service is part of our business cybersecurity and protection.

← View all services

What the Human Risk Manager includes

Initial diagnosis of your team's habits and procedures, with a questionnaire and practical cases
Practical training tailored to your sector: fraud, email, WhatsApp, passwords, documents and sensitive information
Educational exercises and simulations of real situations, always for training purposes
One-page protocols: what to do when something looks suspicious, who to tell and how to verify a request
Safe AI use guide and policy for your business
Follow-up and periodic review to see how the team improves

For SMEs, freelancers and small teams that handle customer data, payments, invoices or sensitive information and don't have an IT department.

Request a free, no-obligation quote

Leave us your details and we'll get in touch, no obligation.

Let's talk about your business?

Message us on WhatsApp, request a quote by email, or book a video call with us, no obligation.

Want to know what you can improve? Request your Free Digital Diagnosis.

GET MY FREE DIAGNOSIS

Risks we work on

We work on the everyday situations where a mistake or a deception can affect your business:

Phishing, fraud and impersonation: fake supplier, fake customer or fake manager.
Social engineering and urgent requests for information or money.
Passwords, access and staff joiners and leavers.
Email, WhatsApp and other messaging apps.
The company's social media accounts.
Documents, files and devices.
Privacy and protection of customer and business information.
Use of artificial intelligence tools.

Options

As with every HELPRO service, you only pay for what you need. Each option is quoted individually:

Human risk diagnosis: a review of how your team works, a questionnaire and practical cases, and a report with the points to improve.
Full programme: diagnosis, training, educational exercises and simulations, protocols and a safe AI use guide.
Ongoing support: regular follow-up, reminders about current scams and a new measurement to track progress.
Safe AI use module: a practical session and a one-page usage policy so your team uses AI without exposing information.

How we work

We talk. We get to know your business, your tools and how your team works.
We diagnose. We look at the starting point with a questionnaire and practical cases.
We train. Short, practical sessions with examples from your sector, in plain language.
We practise and put it in writing. Educational exercises and ready-to-use protocols.
We review. We reassess the situation and update what is needed.

Safe use of artificial intelligence

AI saves time, but it can expose information if it is used carelessly. We explain to your team which data should not be entered into an AI tool, how to anonymise a text before using it, how to check the answers and what precautions to take when uploading files. And we sum it up in a one-page usage policy for your business. If you want to start using AI in your business, see also our AI for businesses service.

What we do and what we don't

HELPRO works on prevention, awareness, training, procedures and human risk reduction. Simulations are always educational exercises: they are agreed in advance with the company's management, communicated to the team and never collect passwords or access systems.

We do not carry out forensic investigations or expert reports, we do not provide technical incident response and we do not give legal advice or replace lawyers, data protection officers or technical specialists. Nor do we certify compliance with any regulation. If a serious incident occurs, we help you organise the first steps and get in touch with the right professional. Reducing risk is not eliminating it: no programme can guarantee that an incident will not happen.

Frequently asked questions

Is it a talk or a programme?
It is a programme with diagnosis, training, exercises, protocols and follow-up. You can hire only the part you need.

Are the simulations dangerous?
No. They are educational exercises with harmless content, agreed with management and communicated to the team. Passwords are never collected and no systems are accessed.

Is each employee assessed?
The results the company receives are aggregated: they are used to improve the team's habits, not to single anyone out.

What if we have already had an incident?
We guide you through the first steps and, if needed, point you to the right technical or legal specialist.

How to contact HELPRO

Tell us about your case through the quote form, on WhatsApp or by booking a no-obligation video call.