We help you
with your technology
When you have a technology problem and don’t know how to fix it: computers, phones, Wi-Fi, printers and more. Save time, no jargon.
You ask. HELPAR finds it.
Video call · WhatsApp · Online · In person when needed
You don’t need to understand technology
Many people live every day with a slow computer, a router that gives them trouble or an app they don’t know how to use, and don’t always have someone nearby to explain it calmly.
At HELPAR we help you with that, and also with choosing or setting up technology: by video call, WhatsApp or remote assistance, we guide you step by step, at your own pace and without assuming you know anything.
A few examples
These are just a few examples. If yours isn’t listed here, tell us anyway: we’ll look at it together.
Computers, phones and tablets
Slowness, errors, apps and settings you can’t find.
New devices
We get them ready to use, and help you choose if you’re still not sure.
Wi-Fi, printers and everyday glitches
We sort it out with you live, by video call or with remote assistance.
Solutions for individuals
Setup, devices, online paperwork and everyday tools, explained without jargon.
Browse with peace of mind, without falling for scams
It’s increasingly easy to receive a message that looks like it’s from your bank, the post office or a relative, and increasingly hard to tell what’s real from what’s fake. At HELPAR we help you recognise scams, protect your accounts and use technology, including artificial intelligence, safely and without fear.
Scams and suspicious messages
We teach you to recognise phishing, fake emails, SMS and WhatsApp messages, impersonation and online fraud before it’s too late.
Accounts, passwords and privacy
We help you improve your passwords, review your accounts and set up the basic privacy and security options properly.
I made a mistake, now what?
If you’ve clicked a link or given out data or information, we calmly explain what steps to take and who to tell.
Safe use of AI
How to use AI tools without sharing personal or sensitive information, and what you’d better never type into them.
Do you have a relative who finds it hard to tell a fake message from a real one? We support them too, at their pace and without jargon. By video call, WhatsApp or remote assistance.
We guide and train; we don’t replace your bank or the police. We will never ask you for passwords or PINs.
What we do and what we don’t
So you know exactly what to expect from HELPAR in each case.
We guide you to the solution
By video call, WhatsApp or remote assistance we solve the problem with you or teach you how to do it yourself.
We guide your decision
Which device, router or solution suits you best in your case, without us selling you anything.
We find specialist help
If an on-site technician or a specific service is needed, we help you find one.
Not sure exactly what you need?
That’s fine. Tell us what’s happening with your computer, phone or connection, and we’ll tell you how we can help.
Tell us what you needLet’s talk about technology
Tell us about your situation in a couple of sentences; we’ll reply with the best way to help you.